Delivery Costs
UK Delivery
Evri Delivery (2-4 Working days) - £7.50 (or FREE on orders over £100)
Express - Priority DPD Delivery (1-3 working days) - £10.00
Channel Islands & Isle of Man
Priority Royal Mail Delivery (2-6 working days) - £19.99
Royal Mail Delivery (2 - 10 Working Days) - £4.99 (free on orders over £100)
International Delivery (Ireland)
Standard International Delivery (2-11 Working Days) - £10.00
Minimum order of €250.00
Delivery Terms & Policy
Orders placed after 12pm Friday, on a Saturday, Sunday or on a Public Bank Holiday will be dispatched on the following working day at the earliest (subject to stock availability).
In the event of delivery not being possible within 14 days (UK) of receiving the order, we will undertake to keep you informed of any changes and give you the option to cancel the order and receive full refund of monies paid.
If an item is out of stock we will aim to contact you within 5 working days of your order being placed. We may offer alternative items or inform you of the date that we expect the missing item(s) to be back in stock.
JALFT cannot accept responsibility on all orders, including international orders for delays caused by unforeseen circumstances, such as customs clearance or busy holiday periods. In these instances, the original shipping costs cannot be refunded.
If a parcel is deemed lost we will not be able to offer a replacement until 10 - 25 working days after the shipping date depending on the country posted to, subject to customers completing a non-receipt form. If a parcel is lost, we are not able to offer a straight refund, we will however send out a replacement. Any goods not received within the above timescales must be reported to JALFT, in writing 25 working days from the date of dispatch.
In the instance where tracking information shows a parcel has been delivered, but a customer believes that they have not received the delivery, JALFT must be notified in writing within 10 working days from the courier’s delivery date.
Please ensure the delivery address provided at checkout is correct. We cannot be held responsible for failed deliveries whereby the address provided by the customer is not accurate. If a delivery fails due to a customer supplying an address incorrectly, we will not re-send or refund the order until the original parcel has been returned to our premises.
The products you order will be delivered to the delivery address you give when you placed your order, however, if you are a new customer placing an order for the first time we reserve the right to post only to the billing address provided should this differ from the delivery address.
Upon receipt of your order you may be asked to sign for the parcel agreeing that it has been received in good condition. If a parcel appears to be damaged in any way DO NOT accept the delivery and notify us immediately.